Front Office Executive cum Admin – Frankford Ladies Hostel
Salary:₹15,000 per month
Job Type: Full-time
Location: Frankford Ladies Hostel
Job Summary:
We are looking for a responsible, friendly, and organize Front Office Executive cum Admin to manage the hostel front desk and support day-to-day administrative operations. The candidate will be responsible for handling resident enquiries, maintaining records, coordinating with housekeeping and maintenance staff, and ensuring the smooth functioning of hostel operations.
Key Responsibilities:
* Welcome residents, parents, visitors, and guests professionally.
* Handle incoming calls, WhatsApp messages, and general enquiries.
* Manage resident check-in and check-out procedures.
* Maintain resident records, admission forms, and other hostel documentation.
* Maintain attendance, visitor, and related registers.
* Handle room allocation and vacancy records.
* Collect and maintain records of rent/hostel fees and other payments, if applicable.
* Coordinate with housekeeping and maintenance staff for daily requirements.
* Monitor cleanliness and basic upkeep of common areas.
* Handle resident complaints and coordinate with management for resolution.
* Maintain hostel inventory, stationery, and essential supplies.
* Coordinate repairs, maintenance, and other service requirements.
* Ensure hostel rules and basic safety procedures are followed.
* Prepare daily/weekly reports and maintain administrative records.
* Perform general administrative and clerical duties as assigned by management.
Requirements:
* Any degree/diploma preferred.
* Previous experience in front office, administration, hostel, hospitality, or customer service is an advantage.
* Good communication and interpersonal skills.
* Good organizational and multitasking skills.
* Polite, responsible, and approachable personality.
* Ability to handle residents' concerns professionally and confidentially.
Work Location: In person
