Key Responsibilities
- Greet and welcome students, parents, visitors, and clients professionally.
- Handle incoming calls and transfer them to the concerned counsellor or department.
- Understand the basic enquiry and direct students to the appropriate Study Abroad Counsellor.
- Maintain the daily visitor and student enquiry records.
- Schedule appointments for students with counsellors.
- Handle walk-in enquiries and ensure proper follow-up by the concerned team.
- Receive and distribute documents, courier, and office correspondence.
- Maintain the reception area and ensure it is clean and organised.
- Coordinate with counsellors and other departments regarding student visits and appointments.
- Provide basic information about the company's study abroad services, countries, and counselling process.
- Maintain confidentiality of student and client information.
- Assist the Administration Team with basic office coordination and other assigned tasks.
Required Skills
- Good communication and interpersonal skills.
- Pleasant and professional personality.
- Good telephone etiquette.
- Basic computer knowledge, including MS Office and email.
- Ability to manage multiple visitors and calls efficiently.
- Good coordination and organisational skills.
Pay: ₹9,203.88 - ₹24,551.47 per month
Work Location: In person
