Guest Relations Executive (GRE) – Real Estate
Key Responsibilities:
- Act as the primary point of contact for customers after booking.
- Handle customer queries regarding project status, payments, documentation, and possession timelines.
- Coordinate customer visits, site inspections, and possession appointments.
- Maintain customer databases and update CRM records.
- Manage customer complaints and coordinate resolutions with internal teams.
- Ensure high customer satisfaction throughout the home-buying journey.
Required Skills:
- Excellent communication and interpersonal skills.
- Customer service orientation.
- Problem-solving and coordination abilities.
- Ability to manage multiple customers and follow-ups
Job location: Susgaon, Pune
Regards
Team HR
9924169268
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
