Company: Ciara Homes
Location: Bengaluru
Experience: 1–2 Years (Real Estate/Construction experience preferred)
Employment Type: Full-Time
About Ciara Homes
Ciara Homes is a premium turnkey construction company specializing in luxury residential construction, architectural design, and interiors. We are committed to delivering transparent pricing, exceptional quality, and on-time project execution.
Job Summary
We are looking for an enthusiastic and customer-focused Pre-Sales Executive to handle inbound and outbound leads, qualify potential customers, and schedule appointments for the sales team. The ideal candidate should possess excellent communication skills and be passionate about delivering a great customer experience.
Key Responsibilities
- Handle inquiries received through Meta Ads, Google Ads, website, and other marketing channels.
- Contact leads via phone, WhatsApp, and email.
- Understand customer requirements and qualify leads.
- Explain Ciara Homes' construction packages and services.
- Schedule meetings between qualified prospects and the Sales Manager.
- Follow up with prospective customers regularly.
- Maintain accurate lead information in the CRM.
- Coordinate with the marketing and sales teams to improve lead conversion.
- Track daily lead status and prepare follow-up reports.
- Ensure prompt response to all customer inquiries.
Requirements
- Bachelor's degree in any discipline.
- 1–2 years of experience in Pre-Sales, Telecalling, Customer Support, or Real Estate Sales.
- Excellent communication skills in English, Kannada, Hindi, or Telugu (any two preferred).
- Strong convincing and negotiation skills.
- Basic knowledge of CRM software and Microsoft Office.
- Ability to work in a target-driven environment.
Preferred Skills
- Experience in construction or real estate industry.
- Strong customer relationship management skills.
- Good listening and problem-solving abilities.
- Positive attitude and self-motivation.
- Ability to work collaboratively with cross-functional teams.
Key Performance Indicators (KPIs)
- Number of leads contacted per day.
- Lead qualification rate.
- Meeting/site visit bookings.
- Follow-up conversion rate.
- Customer response time.
- CRM data accuracy.
Salary & Benefits
- Salary: ₹20,000 – ₹30,000 per month (Based on experience)
- Attractive performance incentives.
- Career growth opportunities.
- Training and development programs.
- Friendly and professional work environment.
Why Join Ciara Homes?
- Work with one of Bengaluru's growing premium construction companies.
- Opportunity to build a rewarding career in the real estate and construction industry.
- Performance-based growth and incentive structure.
- Collaborative team culture with continuous learning opportunities.
Immediate Joiners Preferred.
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Experience:
- total work: 1 year (Preferred)
Work Location: In person
