Job Title: Service Associate (Both Day and night)
Location: Lucknow, Uttar Pradesh
Company: 4th floor PVR Saharaganj
Department: Operations / Customer Service
Reporting To: Duty Officer/ Duty Manager
Interview Timing: 10 Am- 5 PM
Job Summary:
PVR Cinemas is looking for enthusiastic and customer-focused Service Associates to join our team in Saharaganj. The ideal candidate will be responsible for delivering excellent customer service, assisting patrons, and ensuring smooth cinema operations.
Key Responsibilities:
- Greet and assist customers courteously.
- Guide guests to their respective screens and seats.
- Check tickets and ensure proper entry and seating.
- Manage the crowd during entry, interval, and exit.
- Maintain cleanliness in lobbies, screens, and restrooms.
- Operate POS counters for food & beverage sales.
- Coordinate with other departments for smooth operations.
Qualifications & Skills:
- Minimum Qualification: 12th Pass (Higher Secondary)
- Good communication skills in basic English is mandatory.
- Pleasant personality with a customer-first approach.
- Ability to work in shifts, including weekends and holidays.
- Team player and quick learner.
Job Types: Full-time, Permanent, Fresher
Pay: ₹13,000.00 - ₹13,500.00 per month
Benefits:
- Paid sick time
- Provident Fund
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
