Key ResponsibilitiesTicket Booking
- Book domestic and international flight tickets.
- Handle train, bus, and hotel reservations.
- Assist customers with travel packages and itinerary planning.
- Process ticket cancellations, rescheduling, and refunds.
- Ensure accurate booking details and travel documentation.
Customer Service
- Respond to customer inquiries via phone, email, and WhatsApp.
- Provide travel information, fare details, and package quotations.
- Maintain strong relationships with customers and ensure timely follow-up.
- Resolve customer concerns professionally.
Office Administration
- Maintain booking records and customer databases.
- Prepare invoices, receipts, and travel vouchers.
- Coordinate with airlines, hotels, transport providers, and travel partners.
- Manage office files, documents, and daily administrative tasks.
- Prepare daily and monthly booking reports.
Required Skills
- Good communication and interpersonal skills.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Computer proficiency and internet browsing skills.
- Strong organizational and time management skills.
- Ability to work under pressure and meet deadlines.
- Knowledge of ticket booking software (preferred).
Qualifications
- Any Degree or Diploma.
- Experience in tours & travels or customer service is preferred.
- Freshers with good communication skills may also apply.
Working Hours
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
