Job Title: Senior Implementation Analyst
Experience: 6+ years
Job location: Bangalore
Mode: Hybrid
Key Responsibilities:
- Execute implementation activities across lifecycle phases
- Collaborate with clients to understand business needs, define requirements, and ensure accurate system configurations and rule setups
- Configure product modules based on client workflows and requirements
- Validate configurations through UAT support and scenario testing and troubleshoot configuration issues during implementation and post go-live
- Work with cross-functional teams including product, engineering, customer success, and support to drive smooth implementations
- Identify and escalate risks, resolve issues proactively, and communicate status updates to stakeholders regularly
- Foster strong client relationships to support retention and identify opportunities for upselling or expansion
Required Qualifications:
- Bachelor’s degree in Healthcare, Business, IT, or related field
- Hands-on experience in implementations of SaaS products, preferably in healthcare or healthtech sectors
- Strong understanding of healthcare industry standards (HL7, FHIR, X12)
- Strong communication and stakeholder management skills
- Customer-focused mindset with a passion for delivering excellent service
- Willingness to work overlapping time zones
Preferred Qualifications:
- Knowledge of clinical workflows and healthcare IT systems (EHR, EMR)
Pay: Up to ₹4,000,000.00 per year
Benefits:
Application Question(s):
- Have you worked with healthcare standards like HL7, FHIR, or X12?
Yes
- Have you worked with cross-functional teams?
Yes
- Are you currently residing in Bangalore?
Yes
- How many years of experience do you have with UAT and testing?
7 Years
- Are you comfortable working in overlapping time zones?
Yes
- Are you an immediate joiner?
Yes
Work Location: In person
