Job Summary
The Inside Sales Trainer is responsible for designing, delivering, and evaluating training programs that improve the performance, productivity, and effectiveness of inside sales teams. This role focuses on onboarding new hires, enhancing sales skills, coaching representatives, and ensuring consistent adoption of sales processes, tools, and best practices.
Key Responsibilities-
- Design and deliver engaging training programs for new and existing inside sales representatives.
- Conduct sessions covering products, sales processes, CRM systems, objection handling, and communication skills.
- Provide ongoing coaching through call monitoring, feedback sessions, and one-on-one mentoring.
- Develop training materials, presentations, assessments, and e-learning content.
- Collaborate with Sales, Product, and Marketing teams to ensure training content is up to date.
- Track and measure training effectiveness using KPIs such as ramp-up time, conversion rates, sales productivity, and quality scores.
- Identify skill gaps and recommend targeted learning interventions.
- Support implementation of new sales tools, processes, and product launches through training.
- Maintain training records and performance reports.
- Foster a culture of continuous learning and high performance.
Pay: ₹500,000.00 - ₹800,000.00 per year
Work Location: In person