Key Responsibilities
Technology Infrastructure Management
- Oversee the installation, maintenance, and upgrade of hardware, software, servers, and networks.
- Monitor system performance and ensure high availability of IT services.
- Manage cloud services, data centers, and telecommunications systems.
IT Operations & Support
- Lead the IT support team and ensure timely resolution of technical issues.
- Develop and enforce IT policies, procedures, and best practices.
- Manage help desk operations and service-level agreements (SLAs).
Cybersecurity & Risk Management
- Implement and maintain cybersecurity measures to protect company data and systems.
- Conduct risk assessments and vulnerability management activities.
- Ensure compliance with relevant regulations and security standards.
Project Management
- Plan and execute IT projects, including system implementations, upgrades, and migrations.
- Coordinate with vendors, contractors, and internal stakeholders.
- Manage project budgets, timelines, and resources.
Team Leadership
- Recruit, train, mentor, and evaluate IT staff.
- Assign tasks and monitor team performance.
- Foster professional development and continuous learning.
Budget & Vendor Management
- Develop and manage the IT budget.
- Negotiate contracts and manage relationships with technology vendors.
- Evaluate and recommend new technologies and solutions.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
- 5+ years of IT experience, including leadership or supervisory responsibilities.
- Strong knowledge of:
- Network administration
- Windows/Linux operating systems
- Cloud platforms (AWS, Azure, or Google Cloud)
- Cybersecurity principles
- IT service management frameworks (ITIL)
Preferred Qualifications
- Master's degree in IT, Business Administration, or related field.
- Professional certifications such as:
- ITIL
- CompTIA Security+
- CISSP
- PMP
- Microsoft, AWS, or Cisco certifications
Skills & Competencies
- Leadership and team management
- Strategic planning and problem-solving
- Project management
- Communication and stakeholder management
- Budgeting and financial management
- Analytical and decision-making skills
- Vendor and contract negotiation
Pay: ₹17,063.23 - ₹69,032.40 per month
Work Location: In person
