Job Title
Manager - Fitout
Job Description Summary
Job Description
Responsible for maintaining effective relationships between tenants and the Ambience Management team
Major Responsibilities:
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Process tenant Move-in procedure & Fit out Co-ordination
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Responsible for Fit Out Period Recovery from Tenants
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Explain lease agreements, tenant responsibilities and in-house rules
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Complete check in inspections, inform maintenance of deficiencies and enter information into the database
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Complete inspections and advise tenants of violations and damages
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Investigate and respond to complaints made by or about tenants and take corrective action as required
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Provide tenants with general information on Mall Operating Procedures
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Calculate tenants’ base and monthly CAM
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Liaise with other organizations about tenant issues and concerns
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Co-ordinate Event Promotion Activities
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Process tenant checkouts
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Identify tenant damage, complete invoices to recover costs and/or complete damage deposit refund statements
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Maintain monthly CAM Collection , tenant damage and other related accounts
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Identify tenant delinquencies and distribute collection letters for CAM Charges
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Collect CAM, issue receipts on coordination with DLF Mall Management team
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Reconcile revenues
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Advise management team about tenant issues and concerns
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Maintain and review tenant files
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Respond to customer/tenant inquires
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Maintain the Property inventory database
Qualification
A diploma/Degree Holder with adequate experience in Tenant Relations of Shopping Centres
Work Experience
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Minimum Experience – 3 to 5 Yrs in the same field
Compensation : Commensurate with market
INCO: “Cushman & Wakefield”
