We are looking for an energetic, hardworking, and detail-oriented Customer Service Representative who is fluent in both English and Spanish.
The ideal candidate should have a few years of experience in customer service, particularly in handling customer phone calls and assisting customers with their questions and needs. Healthcare experience is a plus but not required.
Job Duties
- Handle incoming and outgoing customer phone calls professionally.
- Schedule and book appointments for patients.
- Answer patients’ questions related to their accounts.
- Contact patients to schedule pending treatments and follow up as needed.
- Provide excellent customer service and maintain a professional and friendly attitude.
- Accurately document customer and patient interactions.
Qualifications
- Fluent in English and Spanish, both written and spoken.
- A few years of customer service experience, preferably in a phone-based role.
- Healthcare or medical office experience is a plus, but not required.
- Excellent communication and interpersonal skills.
- Energetic, hardworking, dependable, and detail-oriented.
- Ability to handle multiple tasks and communicate effectively with patients.
- Willingness to commit to working with the company for a minimum of 3 years.
Compensation
Starting salary: Rs. 40,000–60,000 per month, depending on experience and qualifications.
Job Type: Full-time
Pay: ₹40,000.00 - ₹60,000.00 per month
Benefits:
Education:
Experience:
- Customer service: 2 years (Required)
Language:
- Spanish Fluently (Required)
- English Fluently (Required)
Shift availability:
Work Location: Hybrid remote in Bengaluru, Karnataka (Bengaluru Urban District)
