1.
Drive growth of revenues and volumes in area
% achievement on revenue target for area
% achievement on product-wise and channel-wise revenue targets for area
% growth in volumes in terms of number of pieces and tonnage in area
Achievement of product-wise yield targets (Yield / piece) in area
2.
Drive timely collections for the area
Account Receivables (% reduction in receivables in excess of 30 - 35 days)
3.
Optimize costs in the area
% reduction in Operating Costs for the area (i.e. OCPK and OCPM)
4.
Drive Market Growth
% increase in revenues from SMEs from area
5.
Reach Enhancement
Support Expansion into Tier 2 and Tier 3 cities as per plan (through RSPs and BDEs)
Setup of 'One-retail' outlets as per plan
6.
Monitor area operations
Overall adherence to area service quality in terms of Net Service Levels (NSL)
Compliance to all applicable statutory and regulatory requirements in the area
7.
Ensure Performance Driven Culture
Adherence to Performance Management system timelines and guidelines
8.
Support Employee Capability Building
% Key area positions with identified successors / potential successors
9.
Drive employee morale and engagement
Employee Satisfaction Score of employees in area
