Arch Enterprises is a growing industrial solutions company providing quality products and engineering solutions to B2B customers across various industries. We focus on delivering reliable products, technical expertise, and customer-centric solutions that help businesses improve efficiency and productivity.
Job Summary
We are looking for a Customer Acquisition Executive who will be responsible for identifying potential customers, generating new business opportunities, building customer relationships, and expanding Arch Enterprises' customer base. The ideal candidate should have strong communication skills, a proactive approach, and the ability to convert prospects into long-term customers.
Key ResponsibilitiesCustomer Acquisition & Lead Generation
- Identify and target potential B2B customers through market research, cold calling, networking, references, LinkedIn, and other sources.
- Generate new sales opportunities and build a strong customer pipeline.
- Connect with decision-makers such as Purchase Managers, Plant Heads, Maintenance Heads, Project Engineers, and Business Owners.
- Understand customer requirements and introduce suitable products and solutions.
- Schedule customer meetings and coordinate with the sales team for further discussions.
Customer Relationship Management
- Build and maintain strong relationships with new and existing customers.
- Follow up with prospects and nurture leads until conversion.
- Maintain customer information, interactions, and sales activities in CRM.
- Ensure timely communication and excellent customer experience.
Sales Support
- Coordinate with internal teams for quotations, technical discussions, and order processing.
- Track sales opportunities and support conversion from enquiry to order.
- Maintain regular reports on customer acquisition activities and pipeline status.
Desired Candidate Profile
- Bachelor's degree in Business Administration, Marketing, Commerce, Engineering, or a related field.
- 1–3 years of experience in Customer Acquisition, Business Development, Inside Sales, or B2B Sales.
- Experience in industrial sales or technical products will be an added advantage.
- Freshers with excellent communication skills and a strong willingness to learn may apply.
Technical Skills
- Lead Generation & Prospecting
- B2B Sales Process Understanding
- CRM Management
- Customer Database Management
- Cold Calling & Email Communication
- Market Research
- Sales Pipeline Management
- MS Excel & Reporting
- LinkedIn Prospecting
- Basic Understanding of Industrial Products (preferred)
Soft Skills
- Excellent Communication Skills
- Relationship Building
- Negotiation & Persuasion Skills
- Customer-Centric Approach
- Active Listening
- Problem-Solving Ability
- Confidence and Positive Attitude
- Time Management
- Self-Motivation
- Target-Oriented Mindset
- Team Collaboration
Key Performance Indicators (KPIs)
- Generate new qualified customer leads.
- Acquire new B2B customers every month.
- Maintain accurate CRM records.
- Schedule customer meetings and product discussions.
- Improve lead-to-customer conversion rate.
- Build a healthy sales pipeline.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
