Job Responsibilities:
- Welcome and assist guests during check-in and check-out
- Handle guest inquiries, complaints, and requests politely and efficiently
- Manage reservations, room allocation, and guest records
- Coordinate with housekeeping and other departments
- Maintain front office cleanliness and professional appearance
- Handle billing, payments, and daily reports
- Ensure smooth guest service and maintain high hospitality standards
- Answer phone calls, emails, and guest messages promptly
- Support the Front Office Manager in daily operations
Requirements:
- Minimum 1 year experience in Front Office / Reception (Hotel Industry preferred)
- Hotel Management qualification preferred
- Good communication and customer-handling skills
- Knowledge of PMS / reservation systems is an added advantage
- Pleasant personality and professional attitude
Benefits:
- Food and accommodation will be provided
- Salary based on experience and performance
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Paid time off
Work Location: In person
