Key Responsibilities
- Take complete ownership of the student journey after enrollment until post-arrival support.
- Guide students and parents through the visa application process, documentation, interview preparation, and compliance requirements.
- Assist families with tuition fee payments, installment planning, remittance procedures, and required financial documentation.
- Coordinate with partner universities regarding offer letters, CAS/COE/I-20 or equivalent admission documents, and enrollment formalities.
- Ensure timely collection, verification, and submission of all student documents.
- Provide regular updates to students and parents regarding application, visa, and travel milestones.
- Assist students with accommodation, travel planning, insurance, forex, airport pickup, and pre-departure requirements wherever applicable.
- Conduct pre-departure briefings to ensure students are well-prepared before flying.
- Offer post-departure support by assisting students with initial settlement, university reporting, and resolving operational queries.
- Coordinate with internal teams, overseas partners, and universities to ensure a seamless student experience.
Key Performance Indicators (KPIs)
- Visa success rate
- Timely completion of documentation and application milestones
- Student and parent satisfaction
- Turnaround time for operational requests
- Accuracy and compliance of documentation
- Successful student departures and post-arrival support
Preferred Qualifications
- Bachelor's degree in any discipline.
- 3–6 years of experience in international student operations, visa processing, or overseas education.
- Strong understanding of student documentation, visa procedures, and international admission processes.
- Excellent communication, coordination, and problem-solving skills.
- Ability to manage multiple student cases simultaneously while delivering exceptional service.
Pay: ₹35,000.00 - ₹50,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
- Work from home
Work Location: In person
