The Role
The Admissions Coordinator is responsible for managing the admissions journey from initial enquiry through enrolment, ensuring a seamless, professional, and welcoming experience for prospective families. The role involves coordinating admissions processes, maintaining accurate records, organising school visits and assessments, and working closely with academic and administrative teams to support student recruitment and retention.
Key Responsibilities
Admissions and Enrolment
- Manage enquiries from prospective parents through phone, email, website, and walk-ins in a professional and timely manner.
- Guide prospective families through the admissions process, providing accurate information regarding programmes, curriculum, fees, policies, and school life.
- Coordinate student applications, ensuring all required documentation is complete and accurately maintained.
- Schedule and coordinate school tours, admissions interviews, assessments, and interactions with school leadership.
- Support the admissions decision process and communicate outcomes promptly to families.
- Facilitate student enrolment, ensuring completion of all required documentation before admission.
Relationship Management
- Build and maintain positive relationships with prospective and existing families throughout the admissions journey.
- Respond effectively to parent enquiries while delivering excellent customer service.
- Support parent engagement initiatives and represent the school with professionalism and warmth.
- Maintain regular communication with applicants regarding admissions progress and key deadlines.
Admissions Administration
- Maintain accurate admissions records and databases, ensuring confidentiality and compliance with school policies.
- Prepare admissions reports, enrolment statistics, and data for management review.
- Coordinate document collection, student files, and admissions correspondence.
- Ensure admissions procedures are followed consistently and efficiently.
Marketing and School Promotion
- Support admissions events including Open Days, information sessions, school tours, exhibitions, and promotional activities.
- Represent Bedford School Mohali at events and community engagement programmes.
- Work closely with the Marketing team to support lead generation and admissions campaigns.
- Assist in maintaining admissions content across digital and print platforms.
Collaboration and Operations
- Work collaboratively with academic, finance, boarding, and administrative departments to ensure smooth onboarding of new students.
- Coordinate with school leadership regarding admissions planning and enrolment targets.
- Assist in forecasting admissions trends and maintaining enrolment pipelines.
- Contribute to continuous improvement of admissions systems and customer experience.
Person Specification
Qualifications
- Bachelor's degree in Business Administration, Education, Marketing, Communications, or a related field.
- Professional qualifications or certifications in admissions and administration are desirable.
Experience
- Minimum 3–5 years of experience in admissions, student recruitment, customer relationship management, or administrative roles.
- Previous experience in an international school, independent school, or educational institution is highly desirable.
- Experience managing admissions databases or CRM systems.
- Proven ability to deliver exceptional customer service and manage multiple priorities effectively.
Skills and Attributes
- Excellent communication and interpersonal skills.
- Strong organisational and time-management abilities with exceptional attention to detail.
- Professional, approachable, and customer-focused attitude.
- Ability to build strong relationships with parents, students, and colleagues.
- High level of confidentiality and professionalism & a team player.
- Strong administrative and documentation skills.
- Proficiency in Microsoft Office and admissions/CRM software.
- Ability to work independently and collaboratively in a fast-paced environment.
- Flexibility to support school events, admissions activities, and occasional weekend programmes.
Safeguarding Commitment
Bedford School Mohali is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The successful candidate will be required to undergo appropriate background checks, including enhanced criminal record clearance.
How to Apply
Interested candidates may send their applications to [email protected].
Pay: ₹40,000.00 - ₹42,000.00 per month
Work Location: In person
