Job Summary:
We are looking for a knowledgeable and customer-focused Visa Counselor to assist clients with visa application processes for countries such as the USA, Canada, Australia, UK, and Schengen countries. The ideal candidate should have strong communication skills, attention to detail, and experience in visa documentation and client counseling.
Key Responsibilities:
- Counsel clients regarding visa requirements, eligibility, and application procedures
- Guide clients in preparing and organizing required documentation
- Handle inquiries related to visitor visas, study visas and immigration processes
- Review applications and documents for accuracy and completeness
- Maintain up-to-date knowledge of visa rules, embassy requirements, and immigration policies
- Coordinate with clients to collect pending documents
- Provide regular updates to clients regarding their application status
- Maintain proper client records and follow-up schedules
- Assist in resolving client concerns professionally
- Generate leads and convert inquiries into successful applications
Requirements:
- Bachelor’s degree preferred
- Experience in visa counseling, immigration consultancy, or customer service
- Excellent communication and interpersonal skills
- Strong documentation and organizational abilities
- Knowledge of visa filing procedures for major countries
- Proficiency in MS Office and email communication
- Ability to work under deadlines
Preferred Skills:
- Sales and counseling experience
- Knowledge of immigration portals and application systems
- Client handling and follow-up expertise
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Work Location: In person
