We are looking for a proactive and customer-focused Business Development Executive to help grow our B2B SaaS business. The role involves connecting with prospective customers, understanding their business requirements, qualifying opportunities, and scheduling product demonstrations or follow-up conversations.
Key Responsibilities
- Contact prospective customers through outbound calls, emails, and other channels.
- Understand each prospect’s business, challenges, requirements, and buying timeline.
- Clearly explain the value of our SaaS product and how it can address the prospect’s needs.
- Qualify leads based on their requirements, interest, budget, and decision-making process.
- Schedule product demonstrations with the appropriate sales or product team.
- Arrange follow-up calls and maintain regular communication with interested prospects.
- Maintain accurate records of calls, requirements, follow-ups, and outcomes in the CRM.
- Work closely with sales, marketing, and product teams to share customer feedback and improve conversion.
- Meet defined targets for customer conversations, qualified leads, demos, and follow-ups.
Required Skills and Experience
- 1–3 years of experience in business development, inside sales, telesales, or SaaS sales.
- Strong verbal and written communication skills.
- Ability to ask relevant questions, actively listen, and understand business requirements.
- Confidence in speaking with business owners, managers, and decision-makers.
- Good follow-up, relationship-building, and objection-handling skills.
- Basic understanding of B2B SaaS products and sales cycles.
- Experience using CRM and lead-management tools is preferred.
- Self-motivated, organised, and comfortable working with targets.
Key Performance Indicators
- Number of meaningful customer conversations.
- Qualified leads generated.
- Product demos scheduled and completed.
- Follow-ups completed on time.
- Lead-to-demo and demo-to-opportunity conversion rates.
- Accuracy and completeness of CRM records.
Qualification
Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred. Relevant sales experience and strong communication skills may be considered in place of formal qualifications.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Work from home
Work Location: Remote
