Position: Team Leader
Role Summary:
The Team Leader is responsible for managing a team, ensuring productivity, achieving targets, and maintaining high-quality work standards. The role involves guiding team members, monitoring performance, and coordinating with management to achieve business objectives.
Key Responsibilities
- Lead, supervise, and motivate team members.
- Assign tasks and monitor daily work activities.
- Ensure team targets and deadlines are achieved.
- Track performance and provide regular feedback.
- Conduct team meetings and training sessions.
- Resolve team issues and escalate concerns when required.
- Prepare and submit performance reports.
- Maintain quality standards and process compliance.
- Coordinate with other departments for smooth operations.
Required Skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Problem-solving and decision-making abilities.
- Good knowledge of MS Excel, Word, and reporting tools.
- Ability to work under pressure and meet deadlines.
- Time management and organizational skills.
Qualification
- Bachelor's degree in any discipline.
- 2–5 years of team handling experience preferred.
Preferred Industries
- Back Office Operations
- E-commerce
- Customer Support
- BPO/KPO
- Healthcare/Pharmaceutical Operations
Experience: 2+ Years in Team Handling
Location: As per company requirement
Employment Type: Full-Time
Pay: ₹10,000.48 - ₹20,000.00 per month
Work Location: In person
