Job Title: Customer Care Executive
Salary - ₹12,000 - ₹25,000 + Incentives
Location: Sector 62, Noida
Key Responsibilities
- Handle customer queries through calls, chats, or emails.
- Provide accurate information regarding products and services.
- Resolve customer complaints in a professional and timely manner.
- Maintain a positive and courteous approach while interacting with customers.
- Record customer interactions and update information in the system.
- Follow company processes and quality standards.
- Escalate complex issues to the concerned department when required.
- Meet daily productivity and performance targets.
- Build and maintain positive customer relationships.
Eligibility Criteria
- Minimum Qualification: 12th Pass.
- Freshers are welcome to apply.
- Good verbal and written communication skills in English and Hindi.
- Basic computer knowledge.
- Customer-oriented attitude with good listening skills.
- Ability to work in a team and handle multiple tasks.
Preferred Skills
- Strong communication and interpersonal skills.
- Positive attitude and willingness to learn.
- Problem-solving ability.
- Time management skills.
- Basic typing skills.
HR Khushi-8708432139
Pay: ₹12,000.00 - ₹25,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10?
- How many months of experience do you have in calling related role ?
- What's your last in-hand salary?
- Are you ok with sales roles as well with higher incentives?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
Location:
- Noida, Uttar Pradesh (Noida) (Preferred)
Work Location: In person
