- Lead and manage a team of education counsellors handling student recruitment for Europe, Australia, Canada, the UK, and the USA.
- Guide team members on course selection, university/college options, admission requirements, application procedures, and visa documentation.
- Monitor individual and team performance against student recruitment, application, conversion, and enrolment targets.
- Review and supervise student applications from initial counselling through offer letter, fee payment, visa processing, and pre-departure support.
- Provide accurate and up-to-date guidance on admission criteria, English language requirements, intakes, tuition fees, scholarships, and country-specific visa processes.
- Develop counselling and recruitment strategies to increase student enrolments across different international destinations.
- Train and mentor counsellors to improve their product knowledge, counselling skills, communication, and conversion rates.
- Coordinate with universities, colleges, recruitment partners, and internal teams to resolve application and admission-related issues.
- Ensure all student documentation and applications are complete, accurate, and submitted within required deadlines.
- Handle complex student cases and provide guidance on visa refusals, documentation issues, application gaps, and university requirements.
- Maintain strong relationships with students and parents while ensuring a high standard of customer service.
- Prepare regular reports on enquiries, applications, offers, deposits, visa outcomes, and enrolments for management.
- Identify new market opportunities, institutions, and recruitment channels to support business growth.
- Ensure the team follows company policies, partner-institution requirements, ethical recruitment practices, and compliance standards.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
