Job Type: Full-Time, On-Site
Role Split: Approximately 50% Immigration Operations + 50% AI & Technology
About the Role:
- We are looking for a tech-savvy, detail-oriented and quick-learning professional to join our Mohali office.
- This is a unique hybrid position combining Canadian immigration documentation and case operations with AI, technology and business-process automation.
- The successful candidate will spend approximately 50% of their time supporting immigration documentation and case processing and 50% working with AI tools, technology, automation and digital business systems.
- Candidates with Canadian immigration experience are welcome. However, previous immigration experience is not mandatory for candidates with a strong technology background and willingness to learn immigration documentation.
- Recent graduates with strong practical AI/technology skills are also encouraged to apply.
50% – Immigration Documentation & Operations
- Prepare and assist with Canadian Permanent Residence and Temporary Residence applications.
- Assist with Provincial Nominee Program (PNP) applications, including OINP and other provincial streams.
- Support the preparation and submission of Express Entry profiles and Permanent Residence applications.
- Prepare and manage Temporary Resident applications, including visitor visas, study permits, work permits, visitor records and extensions.
- Assist with LMIA applications and employer compliance documentation, including recruitment records and supporting documents.
- Review, organize and cross-check client documents to ensure accuracy, consistency and completeness before submission.
- Identify missing information and inconsistencies in client documentation.
- Maintain detailed and properly organized client files.
- Track application progress, important dates, deadlines and outstanding documents.
- Communicate professionally with clients to collect required documents, provide routine updates and explain application processes in clear language.
- Monitor updates to Canadian immigration programs, policies and procedures to support ongoing case management.
- Maintain internal case records and provide administrative support related to immigration files.
50% – AI, Technology & Business Systems
- Research, test and implement modern AI tools and technologies for day-to-day business operations.
- Use AI tools for document review, document comparison, information extraction, summarization and quality control.
- Help develop AI-assisted systems to identify missing, inconsistent or potentially incorrect information in documentation.
- Assist with automating repetitive administrative and business processes.
- Help develop workflows such as incoming inquiry → information collection → document request → internal routing → staff follow-up.
- Support AI-assisted WhatsApp, email and customer-inquiry workflows.
- Develop and maintain effective AI prompts, templates and internal knowledge resources.
- Assist with document-generation and document-processing automation.
- Use basic JavaScript and related technologies where required for integrations, automation and internal tools.
- Research new AI software and recommend practical tools that can improve business efficiency.
- Help integrate AI tools with existing business systems.
- Test AI-generated outputs for accuracy and reliability before operational use.
- Create clear documentation for new technology and workflows so non-technical staff can easily use them.
- Help train and support team members in using approved AI tools and automated workflows.
Qualifications & Eligibility:
We welcome applicants from technology, AI, IT, software, automation and immigration/documentation backgrounds.
Candidates should have:
- Minimum 6 months of relevant practical experience, internship, training or hands-on exposure in AI, IT, software development, automation, documentation technology or a related field; OR
- Be a recent graduate with strong practical knowledge of AI and technology demonstrated through projects, internships, training or hands-on experience.
- Good practical knowledge of modern AI tools and platforms.
- Basic knowledge of JavaScript or similar programming/scripting technologies.
- Ability to quickly learn and adapt to new AI tools and software.
- Strong English written and verbal communication skills.
- Excellent documentation, proofreading and organizational skills.
- Strong attention to detail and ability to identify inconsistencies in information and documents.
- Good problem-solving and analytical skills.
- Ability to research unfamiliar technology and independently find practical solutions.
- Comfortable working with PDFs, spreadsheets, cloud systems, online portals and digital documentation.
- Ability to manage multiple responsibilities and deadlines.
Immigration Experience:
- Canadian immigration experience is an asset but is not mandatory for a strong technology candidate.
- Candidates without immigration experience must have a genuine interest and willingness to learn Canadian immigration documentation, application processes and case-management procedures.
- Candidates who already have experience with Express Entry, OINP/PNP, Temporary Residence applications, LMIA documentation or Canadian immigration case processing will be given additional consideration.
Who We Are Looking For:
We are particularly interested in someone who combines:
AI & Technology Skills + Strong Documentation + Communication Skills + Attention to Detail + Problem-Solving + Quick Learning
This is not a pure software-development position and not a traditional immigration caseworker position.
We are looking for someone who can work comfortably in both areas and help us use modern AI and technology to improve the efficiency, accuracy and quality of our immigration operations.
Recent graduates with excellent AI/technology knowledge, strong communication skills and practical hands-on ability are encouraged to apply.
Position Location: Mohali, Punjab, India
Work Arrangement: Full-Time, On-Site
Pay: From ₹15,000.00 per month
Work Location: In person
