Role Definition
As an Order management/Operations person you are responsible for all aspects of order processing. This includes everything from entering new orders to inspecting shipments to managing customer satisfaction and more. You must also work with other departments as needed and direct warehouse personnel to get shipments out.
Responsibility Deliverable
1. Developing & Executing Order Management Strategies
2. Data Management
3. Developing skills & business knowledge
Tasks and Activities
1. Developing & Executing Order Management Strategies:
- Coordinating with Internal Team/Clients/Suppliers & Vendors for Order processing,
- Maintaining good relationships with all Stakeholders (Internal Team, Clients/Suppliers/Vendors, etc.)
- Review order Terms & conditions with customers to comply company policy,
- Negotiate with suppliers, vendors, and other representatives to procure best prices and quickest service for equipment & supplies,
- Tracking Purchase orders with suppliers & Orders in process (Sales),
- Monitoring and Navigating the Logistic system/Transporters for Dispatching details
2. Data Management
- Maintain and verify appropriate paper work and carry out specified requests,
- Keep track of Inventory and supplies before completing customer orders,
- Maintaining Invoice & Performa Records and Uploading the same on company portals or handing it over to the respective Teams,
3. Developing skills & business knowledge
- Supporting the Senior Manager Operations in delivering agreed activities,
- Attending internal meetings not only for better understanding of the company but also to improve further planning for Order Management.
Job Type: Full-time
Pay: ₹25,000.00 - ₹41,000.00 per month
Benefits:
Work Location: In person