About the Company
We are a technology-driven Services-on-Demand platform connecting customers with trusted professionals across multiple home service categories. Our mission is to simplify the way people book reliable services while empowering skilled service providers with consistent business opportunities. As we prepare for our launch, we're building a passionate team that thrives in a fast-paced startup environment and enjoys solving real-world operational challenges.
Position: Operations Intern
Work Mode: Remote
Stipend: ₹3,000 per month
Roles & Responsibilities
- Identify, onboard, and build a network of high-quality and reliable service providers across multiple service categories.
- Coordinate with service providers once customer orders are received to ensure timely scheduling and execution.
- Manage end-to-end service delivery, ensuring smooth communication between customers and service providers.
- Track service progress and proactively resolve operational issues or delays.
- Maintain accurate records of service providers, bookings, and operational updates.
- Deliver an excellent customer experience through efficient coordination and follow-ups.
Who We're Looking For
- Strong communication and interpersonal skills.
- Highly organized with excellent attention to detail.
- Ability to manage multiple tasks simultaneously.
- Comfortable working independently in a remote startup environment.
- Problem-solving mindset with a customer-first approach.
- Proficiency in Google Sheets/Excel and basic digital tools is a plus.
Why Join Us?
- Gain hands-on experience in building operations for an early-stage startup.
- Work closely with the founding team and contribute to core business functions.
- Learn vendor management, customer operations, and service delivery.
- Opportunity to take ownership and grow with the company as we scale.
Pay: ₹3,000.00 per month
Benefits:
- Flexible schedule
- Work from home
Work Location: Remote