Project Role : Scrum Master
Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics.
Must have skills : ServiceNow Performance Analytics
Good to have skills : TSM Backup Administration, Integration Architecture Blueprint & Design Solutions, ServiceNow Configuration Management Database (CMDB)
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Scrum Master, a typical day involves enabling the smooth operation of a software development team by fostering an environment that supports Agile practices. This role includes guiding the team through various Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. The Scrum Master actively works to remove any obstacles that may hinder the team's progress, ensuring that members remain focused on their objectives. Additionally, the role requires monitoring and communicating the team's progress through relevant metrics, promoting continuous improvement and collaboration across the team.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate Agile ceremonies to ensure effective team collaboration and delivery.
- Promote a culture of continuous improvement by identifying and addressing process inefficiencies.
- Support junior team members by providing guidance and fostering their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Performance Analytics, TSM Backup Administration, ServiceNow Configuration Management Database (CMDB), Integration Architecture Blueprint & Design Solutions.
- Good To Have Skills: Experience with TSM Backup Administration, ServiceNow Configuration Management Database (CMDB), Integration Architecture Blueprint & Design Solutions.
- Strong understanding of Agile methodologies and Scrum framework.
- Ability to analyze performance data and generate actionable insights.
- Experience in facilitating team collaboration and conflict resolution.
- Skilled in using tools that support Agile project management and reporting.
Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow Performance Analytics.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
