Admission Counsellor / Admission Officer
Location: VIBGYOR High School – NIBM, Pune
Experience: 1–4 Years
Employment Type: Full-Time
Joining: Immediate / Within 15 Days Preferred
Job Summary
VIBGYOR High School is looking for a dynamic and result-oriented Admission Counsellor / Admission Officer to drive student admissions while managing the Front Office Desk. The ideal candidate should possess excellent communication, counselling, and customer service skills, ensuring a professional experience for all parents, visitors, and prospective families.
Key Responsibilities
Admissions & Counselling
- Handle admission enquiries through walk-ins, phone calls, emails, and online portals.
- Counsel prospective parents and students regarding the school's curriculum, facilities, fee structure, and admission process.
- Conduct campus tours and provide detailed information about the school's academic offerings.
- Follow up with prospective parents to maximize admission conversions.
- Maintain accurate records of enquiries, follow-ups, and admissions using CRM/ERP systems.
- Coordinate with academic and administrative departments for smooth admission processing.
- Participate in admission drives, educational fairs, corporate outreach, and promotional events.
- Build and maintain relationships with parents, educational consultants, and community partners.
- Prepare daily, weekly, and monthly admission reports.
- Ensure achievement of monthly and annual admission targets.
Front Office Management
- Manage the Front Office Desk and act as the first point of contact for visitors, parents, and guests.
- Attend and route incoming telephone calls professionally, ensuring timely resolution of enquiries.
- Welcome parents and visitors, maintain visitor records, and coordinate appointments with relevant departments.
- Handle walk-in admission enquiries and provide accurate information regarding the admission process.
- Coordinate meeting schedules for parents with the Principal, Coordinators, or relevant staff members.
- Maintain the reception area in a professional and organized manner.
- Assist with administrative tasks, documentation, and correspondence related to admissions and front office operations.
- Support the Marketing and Admissions team during school events, orientation programs, and promotional activities.
Eligibility Criteria
- Bachelor's degree in any discipline (MBA/PGDM preferred).
- 1–4 years of experience in Admissions, Counselling, Front Office, Customer Relationship Management, Sales, or Business Development.
- Experience in the Education/School industry will be preferred.
- Excellent verbal and written communication skills in English.
- Strong interpersonal, counselling, and relationship-building skills.
- Proficiency in MS Office and CRM/ERP software.
- Professional appearance with excellent customer service etiquette.
- Willingness to travel for admission outreach activities when required.
Preferred Skills
- Excellent communication and presentation skills.
- Strong persuasion and relationship management abilities.
- Target-oriented with a customer-first approach.
- Ability to multitask and handle front office operations efficiently.
- Professional demeanor with strong organizational and time-management skills.
- Ability to work independently as well as collaboratively within a team.
Why Join Us?
- Opportunity to work with one of India's leading K-12 school networks.
- Professional growth and career advancement opportunities.
- Collaborative and supportive work environment.
- Performance-driven culture with continuous learning opportunities.
Location: NIBM, Pune
Experience: 1–4 Years
Preferred Joining: Immediate or within 15 days
Pay: ₹25,000.00 - ₹50,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Work Location: In person
