- dentifying customer demands and requirements.
- Developing plans to address customer-specific needs.
- Dealing with people of different backgrounds and temperaments.
- Solving customer issues and complaints.
- Coordination and management of CRM software
- Planning strategies for customer care and conflict resolution.
- Advising customers on cost-effectiveness.
- Overseeing the activities of the sales team through CRM software.
- Offering exceptional customer service to customers.
- Negotiating agreements with customers.
- Maintaining good relationships with customers.
- Taking feedback from customers to ensure they are satisfied with the service.
- Customer retention and mapping
- preparation of Proforma Invoices
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Experience:
- total work: 2 years (Preferred)
- Customer service: 2 years (Preferred)
Work Location: In person
