Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : O9 Data Integration
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance, troubleshooting complex scenarios, and collaborating with different teams to maintain system reliability and efficiency throughout the day.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize business impact.
- Document and communicate findings and solutions clearly to support knowledge sharing and continuous improvement.
- Assist in the development and implementation of process improvements to enhance system stability and support efficiency.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in O9 Data Integration.
- Experience with data mapping, transformation, and integration techniques related to O9 Data Integration.
- Strong problem-solving skills with the ability to analyze complex system interactions and dependencies.
- Familiarity with monitoring tools and diagnostic methods to detect and resolve application issues.
- Ability to work effectively in a collaborative environment and communicate technical information clearly.
Additional Information:
- The candidate should have minimum 3 years of experience in O9 Data Integration.
- This position is based at our Chennai office.
- A 15 years full time education is required.
