JOB PURPOSE
The position of Clinical auditor provides auditing support of the clinical operations staff under the direction of the Health Information Manager within the Offshore Health Information Management Department. Clinical Auditing functions would include utilizing auditing tools as developed by the Incharge and/or the Management, in line with the training programs and processes. This position ensures that the training and auditing are in compliance with the department’s standards, regulatory bodies, and standards of practice which include comprehensive and accurate social, medical, and vital information which will facilitate the provision of effective medical services.
KEY RESPONSIBILITIES
Core Responsibilities
1. Co-ordinate and manage clinical audit projects.
2. Work to maintain complex audit processes and audit tools related to authorizations, quality, case management, inter rater reliability and data entry.
3. Audit staff in accordance with established auditing processes and assist in making recommendations for improvement to the In-charge
4. Work in conjunction with the in-charge to establish patterns or trends that require additional training or corrective action.
5. Communicate with different stakeholders such as doctors, nurses and others to provide feedback and recommendations for improvement.
6. Follow up on given recommendations for improvement and report to concerned entities.
7. Interpret findings to develop recommendations for changes to clinical practice.
8. Assist Unit’s Training team to incorporate compliance and audit findings into training programs.
9. Liaise with the different units and departments to receive relevant clinical, performance and operational information.
10. To evaluate documentation for deficiencies in the patient’s medical records and to prepare a comprehensive audit report.
11. To participate in educational programs such as seminars, workshops, and conferences related to medical record field.
12. To carryout technical analysis and evaluation of medical records in accordance with the hospital standards.
13. Maintain compiled statistics report for the audit (Doctor wise, Department wise, Area wise etc).
14. Maintain patient confidentiality all time.
15. Development and revision of policy and procedures in relation to audit processes
16. The post holder is required to undertake any other duties in line with the requirement of this post and as directed by management.
17. To cooperate with all Units and departments related to medical record services in order to obtain acceptable records for providing efficient services.
18. Comply with relevant rules, regulations, standards, policies and procedures.
JOB REQUIREMENTS
Minimum Qualifications
1. Has to have at least a medical degree as a General Practitioner (MBBS, BAMS, BDS, BHM) from an accredited medical school.
2. Strong internet computer skills with proficiency in Word, PowerPoint and Excel; knowledge of other Microsoft Office programs a plus.
3. Good English spoken and written, Arabic language advantageous/desirable but not essential.
4. Experience with Medical or Clinical Terminology
5. Excellent written and verbal communication and documentation skills
Skills/ Competencies
1. Exceptional communication skills, both written and oral, ability to positively influence others with respect and compassion
2. Strong critical thinking and analytical skills
3. Strong work ethic built on a foundation of proactivity and teamwork.
4. Ability to navigate ambiguity with the aid of structured problem solving techniques.
5. Committed to the practice of inquiry and listening.
6. Willingness to “roll up one’s sleeves” and embrace the nitty gritty, bottom up task of building an organization and implementing a new model
7. Personal and professional track record that demonstrates a commitment to quality in health care
8. A positive attitude: ability to work hard, and operate efficiently in a fast paced, start up, work environment and in a highly complex and dynamic movement for health delivery reform.
9. Knowledge of regulations and statutory language and interpretation
10. Strong communication and organizational skills with great level of attention to detail.
11. Good listener, natural leader.
12. Facilitation skills at every level to ensure wide understanding and buy-in to business processes
13. Demonstrated organizational skills, time management, detail orientation, flexibility and ability to work with minimal supervision.
14. Able to complete tasks and deliver projects on time.
15. Positive attitude and flexible approach to working; able to re-organize tasks as appropriate in response to changing demands.
16. Teamwork.
17. Able to deal confidentially with personal and sensitive information.
18. Able to adhere to set guidelines and procedures.
19. Able to work independently whilst remaining a cohesive team member.
20. Self-disciplined and highly motivated, committed to producing high quality work.
21. Positive attitude towards learning and development demonstrated by a record of continuing professional development.
Pay: Up to ₹22,000.00 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
