Position: ECommerce Executive
Experience: 2–3 Years
Industry: Garment Manufacturing – Women’s Ethnic Wear
Location: Surat, Gujarat
Department: E-Commerce / Sales & Marketing
Employment Type: Full Time
Job Summary
We are looking for an experienced and result-oriented ECommerce Executive to manage and grow our online sales business for Women’s Ethnic Wear. The candidate will be responsible for marketplace operations, product listings, order management, inventory coordination, sales performance, promotions, and day-to-day coordination with internal teams.
Key Responsibilities
1. Marketplace Management
- Manage day-to-day operations on platforms such as Myntra, Amazon, Flipkart, Ajio, Meesho, Nykaa Fashion and other relevant marketplaces.
- Create, update and optimize product listings, including product titles, descriptions, specifications, keywords and images.
- Ensure accurate pricing, stock availability, product attributes and catalogue information.
- Monitor marketplace dashboards, orders, returns, cancellations and customer issues.
2. Sales & Business Growth
- Monitor daily, weekly and monthly e-commerce sales performance.
- Analyse sales, conversion, traffic, returns and product-wise performance.
- Identify best-selling and slow-moving products and recommend suitable actions.
- Support promotional campaigns, discounts, offers and marketplace events.
- Work towards achieving monthly sales and revenue targets.
3. Order & Inventory Management
- Coordinate with the Production, Warehouse, Dispatch and Accounts teams for smooth order processing.
- Ensure timely processing and dispatch of online orders.
- Monitor inventory and avoid stock-outs or excess inventory.
- Coordinate for replenishment of fast-moving products.
4. Product Catalogue Management
- Coordinate with the Design, Production and Photography teams for new product launches.
- Ensure proper product photography, size charts, fabric details, colour, design and other product information.
- Maintain accurate SKU-wise product data.
- Ensure products are listed correctly according to marketplace guidelines.
5. Returns & Customer Service
- Monitor returns, cancellations, RTOs and customer complaints.
- Analyse reasons for returns and coordinate with Quality/Production teams for corrective action.
- Track customer reviews and ratings and identify areas for improvement.
6. MIS & Reporting
- Prepare daily/weekly/monthly e-commerce MIS reports.
- Track SKU-wise sales, revenue, orders, returns, cancellations and inventory.
- Analyse marketplace performance and share actionable insights with management.
- Maintain records of marketplace settlements, deductions and other commercial data.
Required Skills
- 2–3 years of experience in ECommerce / Marketplace Operations, preferably in the Garment/Apparel/Fashion/Ethnic Wear industry.
- Good knowledge of Myntra, Amazon, Flipkart, Meesho, Ajio or similar platforms.
- Strong knowledge of Excel / Google Sheets including filters, Pivot Tables, VLOOKUP/XLOOKUP and basic data analysis.
- Good understanding of SKU, catalogue, inventory, pricing, returns, RTO and marketplace operations.
- Good communication and coordination skills.
- Ability to analyse sales data and identify business opportunities.
- Good attention to detail and ability to manage multiple tasks simultaneously.
- Knowledge of women’s ethnic wear, fabrics, styles, sizes and fashion trends will be an added advantage.
Preferred Candidate Profile
- Experience in Women’s Ethnic Wear / Kurtis / Kurta Sets / Dresses / Sarees / Indo-Western Wear will be preferred.
- Candidates who have worked directly with fashion marketplaces will be given preference.
- Should be comfortable working in a garment manufacturing environment and coordinating with Production, Warehouse, Dispatch, Design and Accounts teams.
- Should be target-oriented, proactive and capable of working independently.
Key Performance Indicators (KPI)
- Monthly Ecommerce Sales & Revenue
- Order Processing & Dispatch Accuracy
- Catalogue Accuracy & New Product Listing
- Inventory Availability / Stock-Out Control
- Return & RTO Percentage
- Product Rating & Customer Feedback
- Marketplace Growth & Conversion
- Promotional Campaign Performance
- Timely MIS & Reporting
Pay: ₹15,000.00 - ₹40,000.00 per month
Work Location: In person
