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Job Description:
Designation: Administrative Assistant – Accounts Receivable
Reporting To: Process Operations Supervisor
Location: Pune
Role Overview
The Cash Application Executive is responsible for accurately applying customer payments to the appropriate accounts in a timely manner. This role ensures proper allocation of funds, reconciliation of accounts, and resolution of discrepancies to maintain accurate financial records.
Key Responsibilities
- Process and apply customer payments (checks, wire transfers, ACH, credit cards) to the correct customer accounts
- Ensure timely and accurate posting of receipts in the accounting system
- Reconcile unapplied cash and resolve discrepancies
- Identify and investigate payment variances, including short payments, overpayments, and deductions
- Coordinate with internal teams (Accounts Receivable, Billing, Collections) for payment clarification
- Maintain and update customer account records
- Handle refunds, adjustments, and write-offs as required
- Monitor aging reports and ensure proper allocation of cash
- Prepare daily, weekly, and monthly cash application reports
Employee Skill Requirements
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Analytical and problem-solving abilities
- Advanced reasoning and research skills
- Decision-making capability
- Good typing speed for data entry
- Customer-focused approach
Prerequisites
- Graduate/Postgraduate in any discipline (Finance & Accounting preferred)
- Strong attention to detail with the ability to meet tight deadlines
- Proven track record of excellent attendance
- Self-driven and proactive attitude
- Influence and persuasion skills
- Strong customer orientation and understanding of service-related issues
- Proficiency in MS Office
Educational Qualifications
- B.Com
- M.Com
- MBA (Finance)
- PGDBM
Industry Type
Courier / Transportation / Freight / Warehousing / Finance & Accounting
Role: Functional Area: ITES, BPO, KPO, Customer Service, Operations
Employee Type:
Permanent
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