Job Summary:
The Front Desk Officer is responsible for creating a positive first impression by welcoming visitors, answering inquiries, and providing excellent customer service. The role involves managing front office operations, handling telephone calls, scheduling appointments, and performing administrative duties to ensure the smooth day-to-day running of the organization.
Key Responsibilities:
- Greet and welcome visitors, clients, and guests in a professional manner.
- Answer, screen, and direct incoming phone calls.
- Respond to customer inquiries and provide accurate information.
- Maintain the reception area, ensuring it is clean and organized.
- Receive, sort, and distribute incoming mail and deliveries.
- Schedule appointments and manage meeting room bookings.
- Maintain visitor records and issue visitor passes where required.
- Perform administrative tasks such as filing, data entry, photocopying, and document preparation.
- Coordinate with internal departments to facilitate effective communication.
- Handle customer complaints or direct them to the appropriate personnel.
- Monitor office supplies and place orders when necessary.
- Ensure confidentiality of company and client information.
Qualifications and Skills:
- Diploma or Bachelor's degree in Business Administration, Office Management, or a related field.
- Previous experience in a receptionist or front desk role is an advantage.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Good organizational and multitasking abilities.
- Professional appearance and positive attitude.
- Ability to work independently and as part of a team.
Immediate Joiners are preferred
Candidates can connect on 9818554367
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Work Location: In person
