L2 Infrastructure & Deployment Support Engineer
Location: Mumbai (Client Site / Onsite Deployment)
Job Type: Full-time
Experience Required: 2–4 Years
Industry: Banking / BFSI / Financial Technology
Job Overview
We are seeking a technically skilled L2 Infrastructure & Deployment Support Engineer to support enterprise banking and financial application deployments across secure Datacenter (DC), Disaster Recovery (DR), UAT, and Production environments.
The ideal candidate will have hands-on experience in infrastructure deployment, application support, monitoring, troubleshooting, and coordination with infrastructure, database, network, and security teams in enterprise environments.
Key ResponsibilitiesInfrastructure Deployment & Support
- Install, configure, deploy, and maintain applications across UAT, Production, and DR environments
- Support Linux (RHEL, Ubuntu, CentOS) and Windows Server environments
- Deploy and manage Nginx, Apache, IIS, Node.js, PM2, and Redis
- Configure and validate reverse proxies, SSL/TLS certificates, DNS, VPN connectivity, firewall rules, and load balancers
- Support VMware and Nutanix-based virtualization environments
- Perform infrastructure validation, server hardening, and deployment readiness checks
- Coordinate deployment activities across multiple enterprise environments
Database Support
- Perform Oracle database connectivity validation and first-level troubleshooting
- Validate Oracle Listener, TNS configurations, database service availability, and schema connectivity
- Coordinate with DBA teams for user creation, tablespaces, schemas, and database configuration
- Monitor backup validation and storage mount availability
- Working knowledge of PostgreSQL and MySQL
Networking & Security Support
- Troubleshoot TCP/IP, DNS, VPN, ACL, firewall, proxy, and port connectivity issues
- Coordinate privileged access workflows through PAM/Bastion environments
- Support dependency connectivity validation and URL whitelisting
- Participate in VAPT coordination and remediation tracking
- Support OS patching, dependency updates, and security compliance validation
Monitoring & Operational Support
- Monitor CPU, memory, disk, network, application, and database services
- Perform daily health checks and infrastructure monitoring
- Analyze logs and troubleshoot environment-level issues
- Raise and track incidents through ITSM/ticketing systems
- Escalate issues to L2/L3 teams and coordinate resolution
- Support deployment validation, rollback planning, and production stabilization
Application & Integration Support
- Support deployment and validation of APIs and enterprise integrations
- Validate APIs using Postman and cURL
- Support integrations involving SFTP, Email/SMS gateways, WhatsApp gateways, CBS, DMS, and security endpoints
- Assist in patch deployments, release implementation, and configuration validation
- Support UAT-to-Production transitions, DR drills, and failover testing
Documentation & Governance
- Prepare and maintain SOPs, deployment documents, installation guides, configuration sheets, incident reports, and status reports
- Maintain audit-ready implementation and deployment records
- Track CR/SR/ticket workflows and implementation dependencies
- Coordinate with infrastructure, database, network, security, and application teams
Required Skills
- Linux Administration (RHEL, Ubuntu, CentOS)
- Windows Server
- Nginx, Apache, IIS
- Node.js, PM2
- Redis
- Oracle Database fundamentals
- PostgreSQL / MySQL basics
- TCP/IP Networking
- DNS, VPN, ACL, Firewall
- SSL/TLS
- Reverse Proxy
- Load Balancer
- VMware / Nutanix
- Shell scripting (basic)
- Git basics
- API validation using Postman / cURL
- ITSM / Ticketing tools
- Log analysis and troubleshooting
Preferred Qualifications
- Experience in Banking / BFSI infrastructure environments
- Exposure to DC-DR architecture and high availability environments
- Experience with enterprise application deployments
- Knowledge of VAPT/security compliance processes
- Basic Docker/containerization exposure
Education
Bachelor’s degree, diploma, or equivalent qualification in Computer Science, Information Technology, Electronics, or related technical discipline.
Work Environment
- Full-time onsite role in Mumbai
- Support during deployment windows, patch activities, DR drills, and production releases
- Weekend or extended-hour support when required
- Client-facing enterprise implementation environment
Ideal Candidate
- Strong troubleshooting and issue resolution skills
- Ability to work in high-pressure production environments
- Excellent coordination and communication skills
- Strong ownership and accountability
- Process-oriented with good documentation discipline
Pay: ₹50,000.00 - ₹80,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Work Location: In person
