We are looking for an experienced Senior Telecaller Executives
Duties & Responsibilities
- Making outbound calls to potential or existing customers to promote products or services.
- Receiving inbound calls and responding to customer inquiries professionally.
- Explaining product or service features, pricing, and benefits clearly.
- Following up with leads and converting them into customers.
- Maintaining accurate records of customer interactions in a CRM or database.
- Resolving customer complaints or escalating complex issues to the appropriate department.
- Achieving daily, weekly, and monthly calling and sales targets.
- Familiarity with Excel and Microsoft Office
- Preparing daily and weekly reports on leads, conversions, and customer feedback.
- Coordinating with sales, marketing, and customer support teams to ensure smooth customer service.
- Keeping up to date with new products, offers, and company policies.
- Ability to handle objections and difficult customers professionally.
- Target-oriented mindset with good analytical and reporting skills.
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
Education:
Work Location: In person
