Role Summary
Provide technical support, monitoring, ticket resolution, and operational assistance for enterprise customers.
Key Responsibilities
- Monitor systems and dashboards
- Resolve support tickets
- Escalate critical incidents
- Maintain knowledge base articles
- Assist users with issues
- Monitor integrations and alerts
Required Skills
- Linux
- Cloud
- Chatgpt
- Ticketing systems
- Good communication skills
Troubleshooting mindset
Preferred Qualifications
- Cloud/application support experience
Pay: ₹140,000.00 - ₹440,000.00 per year
Benefits:
- Flexible schedule
- Work from home
Work Location: In person
