- Manage the admission process by verifying patient details, completing admission formalities, and coordinating bed allocation.
- Explain admission procedures, financial responsibilities, hospital policies, and available services to patients and their attendants.
- Verify admission eligibility and required documentation as per hospital admission criteria and policies.
- Coordinate with doctors, nursing staff, billing, and other departments to facilitate seamless patient care and resource utilization.
- Ensure timely communication with the Billing, IPD, and OPD departments regarding services utilized during patient care.
- Provide information and assistance to patients and visitors, address their queries, and ensure a positive patient experience.
- Maintain complete confidentiality of patient records and information in accordance with hospital policies.
- Promote patient safety by adhering to hospital safety protocols, infection control practices, and regulatory requirements.
- Participate in training programs, quality initiatives, health awareness campaigns, and continuous professional development activities.
- Maintain accurate admission records, prepare required reports, support quality audits, and ensure compliance with NABH standards and other hospital quality systems.
- Perform any other duties assigned by the Reporting Manager or Hospital Management.
Qualifications
- Bachelor's degree in Hospital Administration, Healthcare Management, BBA, B.Com, Life Sciences, or any graduate degree.
- Diploma or certification in Hospital Administration is preferred.
Experience
- 1–3 years of experience in IPD operations, front office, patient services, admissions, or hospital administration.
- Freshers with relevant qualifications may also be considered.
Pay: ₹16,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
