Job Summary
We are looking for a Salesforce Billing professional with 4–6 years of experience to support and enhance end-to-end Quote-to-Cash (Q2C) implementations using Salesforce Billing, integrated with Salesforce CPQ and Order Management. The role requires strong hands-on configuration and development skills, along with the ability to work closely with business and finance teams to deliver reliable billing solutions.
Key Responsibilities
Salesforce Billing (Core Focus)
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Configure and support Salesforce Billing for subscription, one-time, and usage-based billing models
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Set up and maintain:
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Billing rules, billing schedules, and invoice generation
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Credit notes, adjustments, and billing exceptions
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Support proration, multi-currency, and taxation scenarios
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Assist in billing runs, invoicing cycles, and reconciliation activities
CPQ & Order Management (Associated Experience)
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Work with Salesforce CPQ to ensure smooth Quote-to-Cash flow:
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Product and price configuration
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Discounts, bundles, and contract creation
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Support Order Management processes:
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Order capture, activation, and lifecycle updates
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Troubleshoot data and process issues across CPQ, Orders, and Billing
Development & Automation
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Build and enhance automation using Salesforce Flows
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Develop custom logic using Apex where standard configuration is insufficient
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Create and maintain Lightning Web Components (LWC) for billing-related UI enhancements
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Participate in performance tuning and optimization
Integrations & Data Handling
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Support integrations with:
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ERP systems (SAP, Oracle, NetSuite, Dynamics, etc.)
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Payment gateways and tax systems
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Assist with API-based integrations (REST/SOAP) and middleware solutions
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Ensure data consistency between Salesforce and downstream finance systems
Reporting & Support
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Build and maintain billing and finance-related reports and dashboards
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Support month-end and quarter-end billing activities
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Provide L2/L3 production support and root-cause analysis
Required Skills & Experience
Mandatory
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2–4 years of hands-on Salesforce Billing experience
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Strong understanding of Quote-to-Cash processes
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Experience working with Salesforce CPQ
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Salesforce configuration experience (objects, flows, validation rules)
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Working knowledge of Apex and Salesforce automation
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Experience with system integrations
Good-to-Have / Associated Experience
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Exposure to Salesforce Order Management
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Understanding of revenue recognition concepts (ASC 606 / IFRS 15 – exposure level)
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ERP or finance system integrations
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Experience with middleware tools (MuleSoft, Boomi)
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CI/CD tools (Copado, Gearset, Flosum)
Certifications (Preferred)
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Salesforce Certified Billing Specialist (or in progress)
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Salesforce CPQ Specialist
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Salesforce Platform Developer I
Soft Skills
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Ability to work independently on assigned modules
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Good communication skills with business and technical teams
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Strong problem-solving and troubleshooting mindset
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Comfortable working in Agile/Scrum environments
