Relevant Experience: 1 to 4 years
Qualification: Any graduate with excellent Professional English communication (written)
Job Location : Nagpur/Hybrid working
Employment Type – Full time
Vacancy – 3 Positions
Must-Have (primary skills)
- Excellent command on professional English communication
- Must have strong writing skills, technical proficiencies, and a keen eye for details
- Good to have knowledge on tools like WordPress, Visio
- Proficient with Microsoft word
- Ability to work closely with various teams in order to gather information for producing easy-to-use documentation within set deadlines
- Must have worked on creating high-quality, easy-to-understand end-user documentation
- Documentation includes user guides, knowledgebase articles, and concept guides.
- Ability to create release notes, end-user training documents, GIFs, videos, or any other deliverables that can help our end users to the applications
Role and Responsibilities
- Document new features of the application
- Maintain and update previous versions of the documentation
- Gather information to obtain an understanding of product features by interviewing developers or subject area owners, discussing in team meetings, etc., and translate that information into simple and user-friendly content
- Develop documentation that meets organizational standards
- Create documentation keeping in mind how users use our products and how to help them achieve their tasks quickly and accurately
- Work in a fast-paced environment and create multiple documentation to meet tight deadlines
- Work collaboratively and closely with various departments to ensure consistency and accuracy in content
