JOB RESPONSIBILITIES:
· Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
· Registers and rooms all arrivals according to established procedures
· Maintains intimate knowledge of departmental standards and procedures
· Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
· Maintains cashier float and ensures accurate daily report of all money received
· Cashes hotel guest’s personal and travelers checks and assists with currency exchange
· Keeps abreast of all modifications to accounting policies and procedures
· Responsible and attends to guest’s request of using the service of safety box at all times
· Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist
· Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems
KRA
· Register & process guests and their assigned rooms
· Accommodate guest requests
· Communicating with hotel staff on the status of guest rooms
· Up Selling guest rooms and promoting hotel services
· Maintain a clean and neat front desk area
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
