This person will be responsible for –
- Driving timely and accurate Financial close, Consolidation and Treasury month on month
- Leading a team of >100 RTR FTEs spread across the globe
- Champion service delivery excellence through KPI adherence, SLA performance management, and proactive risk mitigation
- Building strong client relationships to drive delivery led sales
- Providing RTR subject matter expertise to the teams and client and be a Change Manager
- Ensuring seamless transitions of all new scope of work
- Drive governance reviews with regional and global stakeholders on close performance, exceptions, and action plans
- P&L for the RTR Tower
- Owning the transformation roadmap for RTR
o Driving standardization, controls compliance, and continuous process improvement across global RTR operations
o Partnering with senior stakeholders to identify automation and transformation opportunities that improve efficiency, accuracy, and business outcomes
The candidate should have a solution oriented mindset; the firm seeks not only a strong leader who can articulate a vision, but one who can also drive execution of that vision in a very concrete manner that results in tangible business outcomes (bookings, contribution margin, revenue, market recognition).
The role demands a high level of autonomy; a strong appetite to drive change and overcome organizational complexity; and a high level of drive to build a business from its current strong foundations to a potential billion-scale business.
Additional Responsibilities
- Develop leadership bench strength and build a high-performing organization through coaching, succession planning, and talent development
- Lead strategic capacity planning and resource deployment across locations to ensure scalability, resilience, and consistent service delivery
- Establish a robust people strategy across the tower, including workforce planning, capability development, and retention of critical talent
- Own financial forecasting and performance tracking for the tower, including productivity, utilization, margin improvement, and investment prioritization
- Sponsor innovation initiatives by scaling best practices, digital solutions, and cross-functional collaboration across the global RTR organization
- Lead conversations with the Regional CFOs to transform the ways of working leveraging new technology and existing Capgemini assets
