Key Responsibilities :
- Handle customer calls in a professional and efficient manner
- Address customer queries, concerns, and complaints with a problem-solving approach
- Maintain accurate records of customer interactions and follow-ups
- Provide timely and relevant information to customers to resolve their issues
- Work collaboratively with other teams to escalate and resolve complex issues
- Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Pay: ₹10,000.00 - ₹35,000.00 per month
Application Question(s):
- Are you ready for the Mota Varacha Location?
- What's your current salary?
- What's your Expected Salary?
Location:
- Mota Varachha, Surat, Gujarat (Preferred)
Work Location: In person
