Junior Cube Association (JCA) is looking for a confident and friendly professional who can manage parent communication and new inquiries, ensuring a smooth and supportive experience for families enrolling in our cubing programs.
This role focuses mainly on calls, WhatsApp support, inquiry follow‑ups, and explaining programs to parents.
Key Responsibilities
- Handle inbound & outbound calls with parents.
- Respond to inquiries on WhatsApp and email.
- Explain JCA programs, fees, and events clearly.
- Track inquiries and follow-ups in Excel/Sheets.
- Coordinate with the mentor team for updates.
- Assist parents with registration support.
- Maintain high-quality relationship and trust with parents.
Candidate Requirements
- Candidates preferred (due to parent-facing role).
- 1–3 years of experience in counselor / admin / communication / front-office roles.
- Strong English & Hindi communication.
- Polite, proactive, and good with follow-ups.
- Basic Excel and WhatsApp handling skills must.
- Experience in education or counseling is an advantage.
Compensation
₹22,000 – ₹26,000 per month
Performance review after 3 months.
How to Apply
Send your resume to: [email protected]
WhatsApp: 7304195472
Job Type: Permanent
Pay: ₹250,000.00 - ₹300,000.00 per year
Location:
- Mumbai, Maharashtra (Required)
Work Location: In person
