Collection Executive – PAR Accounts
Position: Collection Executive
Department: Collections
Role Purpose: To manage and recover overdue accounts, reduce PAR (Portfolio at Risk), and ensure timely collection of customer dues while maintaining professional customer relationships.
Key Responsibilities:
Handle assigned PAR and overdue accounts.
Follow up with customers through phone calls, field visits, and reminders.
Collect outstanding EMIs/installments and ensure timely deposit of collections.
Negotiate repayment commitments and monitor adherence.
Update collection activities and customer feedback in the system.
Escalate high-risk and unresolved cases to the concerned authority.
Achieve monthly collection and recovery targets.
Ensure compliance with company policies and collection guidelines.
Submit daily, weekly, and monthly collection reports.
Eligibility:
Any Graduate / Diploma.
Freshers or candidates with experience in collections, sales, recovery, or customer service.
Basic computer knowledge and communication skills.
Willingness to travel for field collections.
Two-wheeler with a valid driving license preferred.
Skills Required:
Communication and negotiation skills.
Customer handling and relationship management.
Problem-solving ability.
Target-oriented approach.
Basic MS Excel and reporting knowledge.
Salary & Benefits:
Fixed monthly salary.
Incentives based on collection and recovery performance.
Travel allowance/reimbursement as per company policy.
Mobile reimbursement (if applicable).
PF, ESI, Gratuity, and other statutory benefits as per company policy.
Career growth opportunities within Collections and Operations functions.
Reporting To:
Branch Manager / Collection Manager.
Pay: ₹15,000.00 - ₹26,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
