ODeX India Solutions Pvt. Ltd
Job Description
Job Title: Executive – Liner Support
Reporting to : Team Leader
Division/Department: Support
Location: Mumbai
Experience: Fresher or min 6 months
Education: Graduate
Language: English / Hindi
General Description
Job Responsibilities:-
1. Handles the customer requests and complaints.
2. Provide appropriate solutions and alternatives within the time limits.
3. Follow up to ensure resolution.
4. Follow communication procedures, guidelines and policies.
5. Computer Skill.
6. Email Process Experience.
The candidate should be with good interpersonal and communication skills, both written and spoken. Able to work
under pressure. Knowledge of Microsoft Office. Knowledge of ODeX would be an advantage.
Provide L1(Issue resolution with the basic knowledge and skill) support to resolve issue.
