Job Summary
Paul Rovers India Pvt. Ltd. is looking for a friendly, organized, and customer-focused Customer Support Executive to join our team. The ideal candidate will handle customer inquiries, assist with bookings, maintain records, and support daily office operations.
Key Responsibilities
- Handle customer inquiries via phone calls, WhatsApp, email, and walk-in visits.
- Respond to customer queries professionally and promptly.
- Maintain customer records and update enquiry status in the system.
- Coordinate tour bookings and follow up with customers.
- Support daily office administration and operations.
- Coordinate with internal teams to ensure smooth customer service.
- Maintain accurate documentation and reports.
Eligibility
- Freshers and experienced candidates are welcome to apply.
- Candidates from any industry can apply.
- Minimum qualification: 12th Pass.
- Good communication skills in English, Hindi, and Bengali.
- Basic knowledge of MS Office, Email, and Internet.
- Positive attitude with good interpersonal skills.
- Ability to multitask and work in a team.
Preferred Skills
- Customer handling skills
- Good communication and listening ability
- Basic computer proficiency
- Time management
- Problem-solving skills
Job Details
- Job Type: Full-time
- Work Location: In-person (Kolkata – kasba)
- Salary: ₹8,000 – ₹12,000 per month
- Freshers can apply.
Why Join Paul Rovers?
- Friendly and supportive work environment
- Opportunity to grow in the travel and tourism industry
- On-the-job training
- Career development opportunities
Pay: ₹8,000.00 - ₹12,000.00 per month
Work Location: In person
