Job Summary
Shri Sirisha Auto Pvt Ltd is looking for a Service Manager to oversee daily service operations, manage workshop activities, ensure customer satisfaction, and lead the service team to achieve business and performance targets.
Key Responsibilities
- Manage day-to-day service center operations.
- Supervise and guide service advisors, technicians, and workshop staff.
- Ensure timely delivery of vehicles and quality service.
- Handle customer complaints and ensure prompt resolution.
- Monitor workshop productivity and service revenue.
- Maintain service records, reports, and documentation.
- Coordinate with parts and sales departments for smooth operations.
- Ensure compliance with company policies and safety standards.
- Drive customer satisfaction and retention initiatives.
Requirements
- Experience: 4–5 years in Automobile Service Operations, with supervisory or managerial experience preferred.
- Graduate/Diploma in Automobile Engineering or relevant field preferred.
- Strong leadership and team management skills.
- Good communication and customer handling abilities.
- Knowledge of workshop management, service processes, and MS Office.
- Ability to work under targets and operational deadlines.
Benefits
- Salary: ₹15,000 – ₹20,000 per month
- Growth opportunities within the organization
- Professional and supportive work environment
Job Type: Full-time
Preferred Industry: Automobile Dealership / Service Center
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Education:
Experience:
- Automobile Industry: 8 years (Required)
Willingness to travel:
Work Location: In person
