Job Title: Customer Support ExecutiveCompany: EONMEDLocation: Sector 59, Noida, Uttar PradeshAbout EONMED:
EONMED is a growing healthcare and occupational health services organization providing medical staffing, clinic management, and healthcare support services across multiple locations in India.
Job Summary:
We are looking for a Customer Support Executive to handle customer queries, provide assistance, and ensure smooth communication with clients and stakeholders. The candidate should possess good communication skills and a professional approach towards customer handling.
Key Responsibilities:
- Handle inbound and outbound customer calls professionally
- Respond to customer queries through calls, emails, and WhatsApp
- Provide accurate information regarding company services and processes
- Coordinate with internal teams for issue resolution and follow-ups
- Maintain records of customer interactions and updates
- Ensure customer satisfaction through timely support and communication
- Prepare daily reports and maintain proper documentation
Requirements:
- Good communication skills in English and Hindi
- Basic computer knowledge and MS Office skills
- Strong interpersonal and problem-solving abilities
- Ability to handle customers professionally and patiently
Qualification:
- Graduate / Undergraduate can apply
Experience:
- 0–2 years of experience in customer support, telecalling, or client handling
- Freshers with good communication skills may also apply
Employment Type:
Full-time
Work Location:
Sector 59, Noida, Uttar Pradesh
Additional Information:
- Immediate joiners preferred
- Customer handling experience will be an added advantage
Pay: ₹10,368.29 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
