Job Description: Telecaller (Fresher / 6 Months Experience)Position Title
Telecaller / Customer Calling Executive
Experience Required
- Fresher to 6 Months Experience
Job Location
Employment Type
Job Summary
We are looking for an enthusiastic and disciplined Telecaller to join our team. The candidate will be responsible for communicating with clients over phone calls, explaining services/products, handling customer queries, and maintaining positive client relationships.
The ideal candidate should possess good communication skills, confidence while talking to clients, and a professional attitude.
Key Responsibilities
- Make outbound calls to potential and existing clients
- Handle inbound customer queries professionally
- Explain company products/services clearly to customers
- Maintain good relationships with clients
- Follow up on leads and customer requirements
- Maintain call records and update customer information
- Achieve daily/weekly calling targets
- Coordinate with internal teams when required
- Handle customer concerns politely and effectively
Required Skills
- Good communication and speaking skills
- Confidence in talking to clients/customers
- Positive attitude and professional behavior
- Discipline and punctuality
- Basic computer knowledge
- Active listening and convincing skills
- Ability to work in a team
- Time management skills
- Problem-solving ability
Eligibility Criteria
- Minimum qualification: 12th Pass / Graduate
- Fresher or candidates with up to 6 months of experience can apply
- Knowledge of Hindi and English preferred
- Additional regional language skills are a plus
Preferred Qualities
- Self-motivated and energetic
- Patient and polite with customers
- Willingness to learn
- Target-oriented mindset
- Good interpersonal skills
Salary
- As per industry standards + Incentives
Pay: ₹8,000.00 - ₹15,000.00 per month
Work Location: In person
