About the Role:
We are looking for a Married Woman for CRM Executive for our factory. The role involves handling customer queries, after-sales support, order follow-ups, and material movement.
Key Responsibilities:
1. Handle inbound/outbound calls, WhatsApp coversations.
2. Maintain customer database, feedback & complaint resolution
3. Coordinate with sales/accounts team for order/delivery updates
4. Follow up on pending payments & generate repeat business
5. Maintain daily CRM reports in Excel/Google Sheets
6. Follow ups of material movement for job works.
Requirements:
1. Married Woman Only
2. Minimum qualification: Bachelor’s degree (Graduation) in Commerce or Science
3. 1-2 Years experience in Customer Service/Sales/CRM role
4. Excellent communication skills in Marathi, Hindi & Basic English
5. Good knowledge of MS Excel + basic computer skills
6. Polite, patient, and presentable personality
7. Local candidates preferred for long-term stability
Timings: 9:00 AM to 6:00 PM, Friday off
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
