Virtual Relationship Manager / Sales Executive (Freshers) – Bengaluru
Company: Teleperformance Global Services Private Limited
Location: Bengaluru, Karnataka
Job Type: Full-time
Experience: 0–3 Years (Freshers Welcome)
Job Overview
Teleperformance Global Services Private Limited is looking for enthusiastic and customer-focused Virtual Relationship Managers / Sales Executives to join our banking process. In this role, you will engage with customers through digital channels, understand their financial needs, and recommend suitable banking products while delivering an exceptional customer experience.
This is an excellent opportunity for fresh graduates who are looking to build a rewarding career in banking, customer relationship management, and sales.
Key Responsibilities Customer Relationship Management
- Connect with assigned customers through calls and digital channels.
- Build and maintain long-term customer relationships.
- Understand customer financial requirements and recommend suitable banking products.
- Deliver a seamless digital banking experience.
- Handle inbound and outbound customer interactions professionally.
- Resolve customer queries and complaints within defined timelines.
- Promote digital banking services and increase customer engagement.
- Maintain accurate records of customer interactions in CRM systems.
- Ensure customer satisfaction, retention, and portfolio growth.
Sales & Business Development
- Achieve assigned sales and portfolio targets.
- Cross-sell and up-sell banking products such as third-party products (TPP), loans, credit cards, and other financial solutions.
- Identify sales opportunities through customer profiling.
- Ensure customer eligibility and compliance before offering products.
- Process customer requests and transactions accurately.
Compliance & Documentation
- Follow banking regulations, company policies, and internal compliance guidelines.
- Maintain accurate documentation and timely CRM updates.
- Ensure quality standards are met in every customer interaction.
Eligibility Criteria
- Graduate in any discipline (B.Tech/BE not eligible)
- Freshers are encouraged to apply
- Candidates with up to 3 years of experience in sales, banking, customer service, or telesales are also welcome
- Age: 18–30 years
Required Skills
- Excellent verbal and written communication skills
- Customer-centric approach
- Strong sales and persuasion skills
- Basic knowledge of banking and financial products
- Basic computer and CRM knowledge
- Ability to build and maintain customer relationships
Language Requirements
Mandatory:
Plus any one of the following:
- Hindi
- Kannada
- Tamil
- Malayalam
Why Join Teleperformance?
- Excellent opportunity to start your career in banking sales
- Comprehensive training and career development
- Attractive incentives based on performance
- Dynamic and professional work environment
- Growth opportunities within one of the world's leading customer experience organizations
Location: Bengaluru, Karnataka
Experience: 0–3 Years
Industry: Banking | Financial Services | Customer Service | Sales
Apply now and kick-start your career as a Virtual Relationship Manager with Teleperformance Global Services Private Limited!
Pay: ₹16,000.00 - ₹22,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Provident Fund
Education:
Language:
- Hindi (Required)
- Kannada (Required)
- English (Required)
- Tamil (Required)
- Malayalam (Required)
Work Location: In person
